WEB CONFERENCE SUPPORT

Experiencing technical issues? We, of course, strive to provide you with the easiest and most reliable methods to assure your web conference succeeds. However, the web is a complex place, and things do go wrong. Sometimes these issues are something we can correct, and sometimes the causes are out of our control. But, even if we didn't cause it, we're with you to help solve it.

TroubleShooting for the VoiceText Website This PDF document is in question and answer format, and discusses many of the issues that come up in using web conferencing in general, and VoiceText web conferencing. When things go wrong, try this first! (The same help in Word document format)

PDF Usage Tips for VoiceText Web Conferencing This PDF discusses requirements for your system to ensure a successful web conference. It also has quick notes of things you can do in preparation that will pay off during your conference.

Disabling Common Pop-Up Blockers We all hate the intrusive pop-ups. But, pop-ups serve a purpose at times, and with VoiceText web conferencing, the blockers we all use can obstruct the good things that happen. This document discusses how to temporarily disable pop-up blocking for common software.

Still stuck? We're still here, call us NOW at (512) 404-2300 or toll-free (888) 809-2300. Or if it's outside of our normal working hours, 7am to 10pm Monday through Thursday, and 7am to 6pm Friday, Central United States Time, call us at (800) 836-1244 and we'll be paged to still give you prompt 24/7 personal service. We'll prove why VoiceText customer service is unmatched.

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