|
1) How does VoiceText conferencing services help my business?
A) VoiceText conferencing puts your customers at your fingertips,
and brings them to you in a way you never had before. You
improve your efficiency of operation, and improve service
for your customer, both of which impact your company's bottom
line.
2) How is my call secure?
A) When calling in, moderator and participants have been
assigned codes that they must use to access the system.
3) Why do you give a free trial?
A) Like all free trials, once you sample our product, you
will agree that it's more than worth the money.
4) What features do you offer?
A) We can record your conference and deliver you the sound
file via internet, we can transcribe it and send you the
document. We also offer toll free and international dial
in lines. Please surf our website for a complete list of
feature services.
5) How will conferencing make a difference for my business?
A) Today's hyper-competitive business environment demands
that organizations get more productivity out of all of their
activities, including meetings. That's why so many organizations
have turned to the teleconferencing technologies that enable
virtual meetings over the phone and via the Web.
Audio and web conferencing from VoiceText can facilitate
decision-making and maximize business initiatives while
reducing the costs of face-to-face meetings - from routine
project check-ins to sales and marketing training to critical
executive briefings, and everything in between. No matter
where in the world your meeting guests may be.
6) What is Audio Conferencing?
A) VoiceText’s audio conferencing service allows
you to conduct meetings via conference call with up to 1,000
guests. In addition to our reliable teleconferencing service,
we offer a level of customer service unparalleled in the
industry—real people available during extended business
hours, with emergency support on call 24/7. We also include
free training and customer support.
For more complex, high profile or larger teleconferences,
VoiceText can provide the following optional, professionally
coordinated attended operator services:
· Pre-Conference for the host to go over the flow
of the call with the operator.
· Polling to ensure that all participants are on
board.
· Security Screening against a list of guests you
provide.
· Question and Answer Session conducted by a professional
operator.
· Call Report immediately after the call—including
names and phone numbers of participants, a listing of connect
and disconnect times, and caller IDs.
· Dial-Out Service to save guests from paying for
a call and to ensure their participation.
In addition, each conference call may be digitally recorded
and archived for playback, rebroadcast, or transferred to
audio or data CD in a variety of formats. VoiceText can
also help edit your recordings, which includes deleting
or adding in segments as needed.
7) What is Web Conferencing?
A) The web conferencing service from VoiceText kicks teleconferencing
up a notch, allowing you to conduct meetings in real-time
over the Internet. Participants can present, demonstrate
and share control of any document, presentation, software
application, web page or part of a user’s desktop.
· Cross platform—works on both Windows and
Macintosh.
· Users hear the audio portion of the meeting over
a phone line while viewing the visual portion on their desktops.
· Voice over IP (VoIP) users can connect a microphone
and speakers to their computers to listen to the audio.
· Critical information resides securely on the computer
or server, with SSL encryption available for additional
security.
VoiceText’s web conferencing service includes all
the attended features of our audio conferencing service
as well as a personalized sign-in page. Recording and editing
support are also available.
Start maximizing your efforts in sales, marketing, training,
customer care and distance learning today!
VoiceText offers a variety of teleconferencing service
plans at both metered and flat rates. Single call pricing
is available—no contract or volume commitment required.
8) Who is Voicetext Communications?
A) VoiceText Communications—an Austin, Texas-based,
full-service conference call center—specializes in
communications for local and international businesses, large
and small. We provide a range of automated, operator-assisted
business services—including audio teleconferencing,
webcasting, and toll-free and toll-interactive voice and
fax messaging. With our new Reservationless system, your
organization will never have to book another conference
call again. You will be billed only when your codes are
used. Our state-of-the-art network and skilled professional
staff allow us to customize any service to fit your business’s
specific needs. We’re committed to providing the best
service in the industry through total dedication to you
and the quality of your call.
|