TELECONFERENCE

Enhanced Features—Operator Assisted Calls

  • Attended - A conference operator, per your request, is there to tend to special needs. i.e.: live operator introduction, sub conferences, etc.
  • Pre-conference - A scheduled conference for the moderators prior to the main conference. This gives the speakers privacy and time to organize thoughts.  When it is time to begin the main conference, the operator will join the pre and the main conference together and give a formal moderator introduction.
  • Screening/Security - Each caller is checked against the list provided by your company before placed into the conference.
  • Roster - Operators take names and phone numbers of each caller and provide you with the list.
  • Questions & Answers (Q&A)
    •   Operators take names of the participants.  

    •   Moderators give their presentation, then open the call up for questions and answers.  

    •   Operator formally announces instructions.  

    •   Participants signal by pressing "1" on their touchtone keypad that they have a question.  

    •   Operator announces the name of the next person to state their question.

    •   At closure of the Q &A, the operator announces "That now concludes our question & answer session.

  • Polling - Fully operator assisted. Your question list or survey will be preprogrammed with corresponding numbers on the touch-tone keypad. A report shows the number of voters on each question as well as the percentage response.
  • Recording - The conference call may be digitally recorded for playback, rebroadcast, tape, DAT, mini disc, or emailing of file in various formats. 
  • Editing - Recordings can be edited by deleting segments, or adding in.
  • Live Introduction - The conference operator will announce the start of the call and introduce the key moderator.
  • IVR Scheduling - You can schedule conferences by using your touch-tone phone & perform many conference management functions.
 
 
Employment Testimony News Overview Services Agents Contact